At Dashboard Beauty, we want to ensure you have the best shopping experience possible. Here are answers to some of the most common questions and concerns to help you shop with confidence.
Filter by topic
All
- All
- Frequently Asked Questions
Got a question? We’re here to help! 💅
Need assistance? Just click on the button below to send us an email and our team will get back to you within 24 hours.
We know your time is valuable, and we’re committed to getting you the answers you need ASAP! ✨
Frequently Asked Questions
1. Is it safe to shop on your website?
Absolutely! We use advanced encryption technology to protect your personal information and ensure secure transactions. Your privacy and security are our top priorities.
2. What if I'm not satisfied with my purchase?
We offer a hassle-free return policy. If you're not satisfied with your purchase, you can return it within 365 days for a full refund or exchange. Check our Return Policy page for more details.
3. How can I be sure of the quality of your products?
Our products undergo rigorous quality control checks and are sourced from reputable manufacturers. We stand by the quality of our offerings and provide detailed product descriptions and customer reviews to help you make informed decisions.
4. How long does shipping take?
Shipping times vary based on your location. Typically, orders are processed within 1-2 business days and delivered within 5-7 business days. Expedited shipping options are also available at checkout.
5. Do you ship internationally?
Currently, we only offer shipping within the United States. We are working on expanding our shipping options in the future.
6. How do I track my order?
Once your order is shipped, you'll receive a tracking number via email. You can use this number to track your order on our website or the carrier's website.
7. Can I change or cancel my order after it's been placed?
We process orders quickly, but if you need to make changes or cancel your order, please contact our customer service team as soon as possible. We'll do our best to accommodate your request.
8. What payment methods do you accept?
We accept various payment methods, including credit/debit cards, PayPal, and other secure online payment options. All transactions are processed securely.
9. Do you offer discounts or promotions?
Yes, we regularly offer discounts and promotions. Sign up for our newsletter and follow us on social media to stay updated on the latest deals and offers.
10. How can I contact customer service?
Our customer service team is here to help. You can reach us via email, phone, or live chat on our website. Visit our Contact Us page for more details.