Shipping

Shipping Policy

Free U.S. Shipping Over $50, Out the Door in 1 to 2 Business Days

Every order ships from our warehouse in Garden Grove, California, with tracking emailed to you the moment it leaves.

FreeStandard shipping on U.S. orders of $50 or more
$4.95Flat-rate standard shipping under $50
$11.99Two-day expedited shipping, any order size
1–2 daysProcessing time, Monday to Friday

Last updated: October 14, 2026

RatesDelivery timesTrackingAddressesLost or damagedOutside the U.S.

Rates and options

Option Cost Delivery after it ships
Standard (FedEx or UPS Ground) Free on orders of $50 or more; $4.95 under $50 3 to 7 business days
Expedited (2-Day) $11.99 2 business days

The $50 free-shipping threshold is the order subtotal after discounts and before tax. Rates are shown at checkout before you pay.

Processing and delivery times

We process orders Monday to Friday, excluding U.S. holidays. Most orders leave our warehouse within one to two business days of being placed. Add the delivery time above to get your estimated arrival. Orders placed on a Friday afternoon or over the weekend ship the following Monday or Tuesday.

Because we ship from Southern California, orders to the West Coast usually arrive at the faster end of the standard window and orders to the East Coast at the slower end.

Tracking

You get a shipping confirmation email with a tracking link as soon as your order leaves. Carrier tracking can take up to 24 hours to show the first scan. If your tracking has not moved in five business days, email us and we will chase it with the carrier.

Addresses and changes

  • We ship to all 50 states. FedEx and UPS cannot deliver to PO boxes, so please use a street address.
  • Need to change your address or cancel? Email support@dashboardbeauty.com with your order number as soon as possible. We can change an order until it ships, which can be the same day.
  • If a package is returned to us because the address was wrong or incomplete, we will contact you to reship it. The second shipment is charged at our standard rates.

Lost, late or damaged packages

If tracking says delivered but you cannot find the package, check with neighbors and your building's mail area, then give it one more business day; carriers sometimes scan early. If it still has not turned up, email us within 7 days of the delivery scan and we will replace the order or refund you.

If anything arrives damaged, send us a photo of the item and the box within 30 days and we will send a replacement at no charge. See our Return Policy for details.

Shipping outside the United States

DashboardBeauty.com currently ships within the United States only. Customers in Canada and the United Kingdom can order from our Amazon storefronts, and everyone else can find us on eBay. See Where to Buy for links. Retailers and distributors outside the U.S. can apply through our Wholesale Program.

Questions

Email support@dashboardbeauty.com. We reply Monday to Friday, usually within one business day.